Delete your data

Last updated 12 November 2026

If you are a firm

1. To stop Klonza reaching your WhatsApp account, disconnect it in Klonza under Settings, or remove Klonza in Meta Business Settings under Integrations, Connected apps.
2. To delete your firm's account and all its data, email privacy@klonza.com from the firm's admin email with the subject "Delete my firm".

If you are a partner, buyer or someone who messaged a firm

Email privacy@klonza.com with the subject "Delete my data" and the phone number or email you used. Tell us which firm you dealt with if you know it.

What happens next

• We reply within 7 days to confirm we have your request, and may ask you to prove the phone number or email is yours.
• We delete the data within 30 days, and tell the firm involved.
• Records the law requires us or the firm to keep, such as receipts for money paid, are kept only as long as the law says and then deleted.